What Is a PNR Number and Where to Find It

When you book a flight, you’ll often see a reference code called a PNR number. Though it might seem like just another line on your ticket, this short code is actually a key part of your booking. In this guide, we’ll break down exactly what a PNR number is, where to find it, and why it matters—especially if you ever need to make changes to your flight or claim compensation.

What Does PNR Stand For?

PNR stands for Passenger Name Record. It’s a digital record used by airlines to store the essential details of your trip. A single PNR contains your itinerary, personal information (like your name and contact details), and any specific services you’ve requested—such as special meals or extra baggage.

What Is a PNR Number?

A PNR number is a unique six-character code—usually a mix of letters and numbers—created when you book a flight. It identifies your specific reservation in the airline’s system. This is the number you’ll use when checking in, making updates to your booking, or speaking with airline customer service.

Is a PNR Number the Same as a Confirmation Code?

Not always. The confirmation code (also called a booking reference) might match your PNR number if you booked directly with the airline. However, if you used a travel agent or a third-party platform, the confirmation code they give you may be different from the airline’s PNR. It’s always worth checking both.

Why Your PNR Number Matters

Your PNR number plays an important role throughout your journey:

• Managing Your Booking – Log into the airline’s website or app using your PNR to view, change, or cancel flights.

• Check-In – Enter the PNR to check in online or at the airport.

• Flight Updates – Airlines use it to notify you about delays, cancellations, or gate changes.

• Claiming Compensation – If your flight is delayed or canceled, your PNR helps claim compensation under laws like EU261.

How to Locate Your PNR Number

You can usually find your PNR in:

• The subject line or body of your booking confirmation email

• Your e-ticket

• The airline’s mobile app (under "My Bookings" or "Trips")

• Any printed itinerary provided by your travel agent

It may be labeled as "Booking Reference," "Record Locator," or simply "PNR."

PNR and Your Air Passenger Rights

If your flight is delayed, canceled, or overbooked, and you're eligible for compensation under regulations like EU261, your PNR will be necessary to submit your claim. It helps verify your travel details and establish your eligibility.

That’s why we recommend keeping a copy of your PNR handy, especially for international travel.

Your Privacy and PNR Data

Because a PNR contains personal details, it’s protected under privacy laws such as the EU’s GDPR. Airlines and travel agencies must store this data securely and only use it for legitimate travel-related purposes.

Make the Most of Your PNR

Think of your PNR number as your flight’s digital ID. It makes managing your travel easier and faster—and it’s essential if anything goes wrong. From boarding to baggage to refunds and claims, your PNR number keeps your entire trip connected.

If your trip didn’t go as planned, check if you’re eligible for compensation. At ClaimBeacon, we use your PNR to speed up the claims process and help you get what you're owed.

Frequently Asked Questions

What is a PNR for flights? A PNR is your reservation code—it holds all booking-related data in the airline’s system.

Where can I find my PNR number? Look in your email confirmation, e-ticket, or airline app. It’s usually marked as “PNR” or “Booking Reference.”

Is my PNR number the same as my flight number? No. Your flight number identifies the route and time; your PNR identifies your booking.

Can I change my flight with my PNR? Yes. Use it on the airline’s website or app to manage your reservation.

What if I lost my PNR number? Check your confirmation email or contact the airline. They can look it up using your name and travel dates.

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