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✈️ Air Passenger Rights 2025: Survey Results & What You Can Do if Your Flight Was Disrupted


family at airport

Air Passenger Rights 2025: What They Are and How to Use Them


Air travel has become more unpredictable than ever. With delays, cancellations, and overbookings happening daily, understanding your rights as a passenger isn’t just helpful — it’s essential.

In early 2025, we reviewed the latest global insights on passenger awareness and behavior around flight disruptions. What we found confirms a major gap: most travelers know they have rights, but few know how or when to claim them.



📊 What Do Travelers Actually Know?

According to recent surveys, more than 8 out of 10 travelers believe they're entitled to compensation when their flight is disrupted. But when tested on the actual rules, only 1 in 5 could correctly identify the situations that qualify.

That means:

  • ✈️ Many are unaware they could claim up to €600

  • 🕐 Most don’t realize claims can be made years after the flight

  • 🛑 And some give up too early when airlines don’t respond



🌍 Awareness Varies by Region

Awareness is higher in parts of Europe where regulations like EU261 and UK261 are more widely enforced. Countries like Germany and the Netherlands score higher, while awareness is still lower in the U.S. and parts of Southern Europe.

This makes sense — EU/UK laws are among the strongest for passenger protection worldwide, but only if people know how to use them.



💰 Too Many Travelers Leave Money Unclaimed

Even when people experience a delay or cancellation, most never file a claim. Why?

  • “I didn’t think it applied to me.”

  • “I didn’t have time to figure it out.”

  • “The airline said it wasn’t their fault.”

Sound familiar?

In many cases, these passengers were entitled to €250–€600, but never received a cent.



✋ What Are Your Rights?

If your flight was:

  • Delayed by 3+ hours

  • Cancelled with less than 14 days’ notice

  • You were denied boarding due to overbooking

…you may be eligible for compensation — as long as the disruption was the airline’s fault (e.g. crew issues, technical problems, etc.).

Regulations apply to:

  • Flights departing from the EU/UK (any airline)

  • Flights arriving to the EU/UK on an EU/UK-based carrier Air Passenger Rights 2025



✅ What You Can Do (Right Now)

Even if the disruption happened months — or years — ago, you may still be within the claim window.

Here’s how to check:

  1. Look up the flight number + date

  2. Find your booking confirmation or boarding pass

  3. Let us handle the rest — we deal with the airline for you

You don’t have to figure it out alone. And there’s no fee unless we win your case.



✉️ Final Tip: Don’t Let Airlines Count on Your Silence

The system isn’t built to make it easy — but we are.

We help travelers file claims, escalate ignored cases, and actually get paid — all with a short form and a signed POA.

If you’ve had a disrupted flight in the last 3 years, check your eligibility today. You could be owed up to €600 — and the airline won’t remind you.


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